{"id":5903,"date":"2017-12-01T13:51:12","date_gmt":"2017-12-01T12:51:12","guid":{"rendered":"https:\/\/tranviascoruna.com\/resultados-encuesta-online-2017\/"},"modified":"2024-02-06T12:30:29","modified_gmt":"2024-02-06T11:30:29","slug":"resultados-encuesta-online-2017","status":"publish","type":"post","link":"https:\/\/tranviascoruna.com\/en\/resultados-encuesta-online-2017\/","title":{"rendered":"Resultados encuesta ONLINE de Satisfacci\u00f3n 2017"},"content":{"rendered":"

LOS USUARIOS DEL TRANSPORTE URBANO DE A CORU\u00d1A OTORGAN UNA CALIFICACI\u00d3N DE 7,6 A LA COMPA\u00d1\u00cdA DE TRANV\u00cdAS EN LA \u00daLTIMA ENCUESTA DE SATISFACCI\u00d3N<\/strong><\/p>\n

El director de la Compa\u00f1\u00eda de Tranv\u00edas, Ignacio Prada<\/strong>, ha presentado hoy los resultados de la encuesta de satisfacci\u00f3n online 2017. Con un total de 2.465 encuestados<\/strong>, en su mayor\u00eda mujeres<\/strong> y con una media de edad de 35 a\u00f1os<\/strong> aproximadamente.<\/p>\n

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Los resultados del \u00faltimo ejercicio de la Compa\u00f1\u00eda revelan cifras muy positivas, posicionando a A Coru\u00f1a<\/strong> como la ciudad con mayor ratio de viajeros\/habitante de Espa\u00f1a<\/strong> y una calidad de servicio<\/strong> avalada por un crecimiento relativo de viajeros superior a la media del resto de ciudades de Galicia<\/strong>.<\/p>\n

El 81%<\/strong> de los usuarios de los servicios que presta la compa\u00f1\u00eda son trabajadores o estudiantes<\/strong>. Los datos muestran que la mayor\u00eda de ellos utilizan el autob\u00fas tanto para obligaciones profesionales como para estudios, ocio u otras motivaciones, siendo las m\u00e1s prevalentes las razones profesionales<\/strong>, con el 66,05%<\/strong>.<\/p>\n

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M\u00e1s de la mitad de los encuestados afirman utilizar el autob\u00fas pese a disponer de medios alternativos de transporte. Las principales razones por las prefieren el transporte p\u00fablico al uso del veh\u00edculo privado son las dificultades con el aparcamiento<\/strong> en el \u00e1mbito urbano as\u00ed como el ahorro de tiempo y dinero<\/strong> que supone el autob\u00fas y el cuidado del medio ambiente<\/strong>.<\/p>\n

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La valoraci\u00f3n general ha sido m\u00e1s alta que otros a\u00f1os, obteniendo una nota de 7\u20196 sobre 10<\/strong>, situando a la Compa\u00f1\u00eda de Tranv\u00edas<\/strong><\/span><\/a> una vez m\u00e1s entre las mejor valoradas de Espa\u00f1a, especialmente entre los m\u00e1s j\u00f3venes. Y con las l\u00edneas 1A, 6\/6A y 12A como las mejor consideradas<\/strong>.<\/p>\n

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Los usuarios han evaluado la planificaci\u00f3n y ejecuci\u00f3n de la compa\u00f1\u00eda muy positivamente, destacando el estado y limpieza de los veh\u00edculos as\u00ed como la puntualidad<\/strong>.<\/p>\n

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En cuanto a mantenimiento y atenci\u00f3n al cliente, lo que m\u00e1s han subrayado es la accesibilidad y el trato del personal<\/strong>.<\/p>\n

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Tambi\u00e9n se ha obtenido una buena valoraci\u00f3n en elementos relacionados con sostenibilidad<\/strong> y con atenci\u00f3n a la diversidad funcional<\/strong>, nivel de emisiones<\/strong> y ruido de los veh\u00edculos<\/strong>, as\u00ed como la imagen ambiental<\/strong> de la empresa. En todos estos \u00e1mbitos se han obtenido entre el 6\u20197 y el 7\u20192.<\/p>\n

\"\"<\/a><\/p>\n

Los usuarios han revelado que en cuanto a uso de nuevas tecnolog\u00edas para realizar consultas sobre los autobuses o la compa\u00f1\u00eda la aplicaci\u00f3n m\u00f3vil iTranvias<\/strong><\/span><\/a> es la m\u00e1s consultada por delante de la web, el tel\u00e9fono o el mail.<\/p>\n

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Adem\u00e1s, el 82% de los encuestados afirm\u00f3 que estar\u00eda de acuerdo en extender las l\u00edneas urbanas<\/strong> m\u00e1s all\u00e1 de la ciudad.<\/p>\n

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Ignacio Prada<\/strong> indic\u00f3, en relaci\u00f3n con estos datos, que ser\u00e1n una fuente de gran ayuda para que la Compa\u00f1\u00eda de Tranv\u00edas<\/strong><\/span><\/a> siga mejorando y contribuyendo a la calidad de la movilidad de todos sus usuarios.<\/p>\n","protected":false},"excerpt":{"rendered":"

LOS USUARIOS DEL TRANSPORTE URBANO DE A CORU\u00d1A OTORGAN UNA CALIFICACI\u00d3N DE 7,6 A LA COMPA\u00d1\u00cdA DE TRANV\u00cdAS EN LA \u00daLTIMA ENCUESTA DE SATISFACCI\u00d3N El director de la Compa\u00f1\u00eda de Tranv\u00edas, Ignacio Prada, ha presentado hoy los resultados de la encuesta de satisfacci\u00f3n online 2017. Con un total de 2.465 encuestados, en su mayor\u00eda mujeres…<\/p>\n","protected":false},"author":6,"featured_media":5905,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","_wpscp_schedule_draft_date":"","_wpscp_schedule_republish_date":"","_wpscppro_advance_schedule":false,"_wpscppro_advance_schedule_date":"","_wpscppro_dont_share_socialmedia":false,"_wpscppro_custom_social_share_image":0,"_facebook_share_type":"","_twitter_share_type":"","_linkedin_share_type":"","_pinterest_share_type":"","_linkedin_share_type_page":"","_instagram_share_type":"","_medium_share_type":"","_threads_share_type":"","_google_business_share_type":"","_selected_social_profile":[],"_wpsp_enable_custom_social_template":false,"_wpsp_social_scheduling":{"enabled":false,"datetime":null,"platforms":[],"status":"template_only","dateOption":"today","timeOption":"now","customDays":"","customHours":"","customDate":"","customTime":"","schedulingType":"absolute"},"_wpsp_active_default_template":true},"categories":[121],"tags":[],"class_list":["post-5903","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticias-en","category-121","description-off"],"acf":[],"yoast_head":"\nResultados encuesta ONLINE de Satisfacci\u00f3n 2017 - Compa\u00f1\u00eda de Tranv\u00edas de La Coru\u00f1a<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tranviascoruna.com\/en\/resultados-encuesta-online-2017\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Resultados encuesta ONLINE de Satisfacci\u00f3n 2017 - Compa\u00f1\u00eda de Tranv\u00edas de La Coru\u00f1a\" \/>\n<meta property=\"og:description\" content=\"LOS USUARIOS DEL TRANSPORTE URBANO DE A CORU\u00d1A OTORGAN UNA CALIFICACI\u00d3N DE 7,6 A LA COMPA\u00d1\u00cdA DE TRANV\u00cdAS EN LA \u00daLTIMA ENCUESTA DE SATISFACCI\u00d3N El director de la Compa\u00f1\u00eda de Tranv\u00edas, Ignacio Prada, ha presentado hoy los resultados de la encuesta de satisfacci\u00f3n online 2017. 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